Natacha from Rella
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Nikki May
Natacha from Rella I shared a social space with a client and selected all the projects and sent the email from Rella. That email prompted the client to sign in/make an account and said if they wanted to view content, they needed to use the link from us. If I copy the link and manually send it, instead of sending it directly from Rella, it works though. Can we get that fixed?
Natacha from Rella
Hi Nikki May, thanks for bringing this to our attention. Our development team just released a fix for this! You'll need to regenerate a shared link for your client but they should no longer be prompted to log in.
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Kristen Jerry
To add to this - I think its also important from a time efficiency standpoint that maybe you can set what statuses is visible all the time so you don't have to select the post you want visible. This is my only hang up with the platform right now.
Nick from Rella
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Natacha from Rella
Merged in a post:
Social Space that can be shared by link - but we can control who can view it
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Samantha Melissa
• We can revoke access anytime (or make the link expire)
• So past clients or the public can’t keep seeing it
So instead of “Anyone with link can view”:
-Share only to specific email addresses
Set permission = Viewer
When a client ends or a team member leaves the company, just remove their email → instantly no access
Or change the link sharing to “Restricted” so the old link completely dies
Natacha from Rella
Merged in a post:
Client access
Vernon Turner
when sharing a link with a client it looks like I have to share on a per project basis, can I be made to share the "root" and all projects under that then show up proactively
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Emily Hart
Yess this would be so helpful!
Trilith Institute
Sharing the whole calendar is pretty crucial for our team!
We have projects for the different departments of the company that we promote (so each team can see what content is specific to them)
BUT we need for everyone to see how their posts are scheduled amongst the other departments (or else each departments goes 'but there is an opening here, here, here, and here. you can squeeze in another one for us!' when in reality there are posts from other projects that they can't see from their project view)
would love to know the timeline for when this feature is coming out!
Thanks for everything!
S
Sharz Pour
Yes, a 1-Click share would make everything a lot easier - when we manage 16+ accounts
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Jade Rideout
This would be incredibly helpful! All my Clients ask about this, also the ability to see posts that have been shared in the calendar without needing to resend links each time.
Natacha from Rella
Jade Rideout Noted! Also, you don't have to resend the link when new content is added to a Project. Just use Automations!
Learn more: https://getrella.com/tutorials/automations
Charlotte Collin
Jade Rideout you can also select everything the client has access to in the "share" option in each social space!
Natacha from Rella
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